Please read these Terms and Conditions carefully before using the https://www.gotolivechat.com website (the “Service”) operated by FSN Solutions (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms and Conditions. These Terms apply to all visitors, users and others who wish to access or use the Service.
GoToLiveChat reserves the right to update and change the Terms and conditions from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms and Conditions. Continued use of the Service after any such changes shall constitute your consent to such changes.
Violation of any of the terms below will result in the termination of your Account. While GoToLiveChat prohibits such conduct and Content on the Service, you understand and agree that GoToLiveChat cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.
A valid payment method, including credit card or PayPal is required to process the payment for your Subscription.
Monthly subscription is a month-to-month service. You will be billed monthly for this service. You can cancel our service any time and you won't be charged again, but you are solely responsible for the charges already incurred.
Yearly subscription is a year-to-year service. As we offer discounts for our yearly plans, we offer no refunds on these plans. You can cancel the service anytime and you won't be charged again. You are however solely responsible for the charges already incurred.
You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it.
Should automatic billing fail to occur for any reason, you can request to issue an electronic invoice, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
For any upgrade or downgrade in plans, your credit card will automatically be charged with the new plan rate on your next billing cycle.
Downgrading/Cancellation of your Service may cause the loss of content, features, or capacity of your account. We do not accept any liability for such loss.
GoToLiveChat.com is not obligated to provide refunds or credits for partial months or years of the Services, upgrades or downgrades, or unused time during your subscription.
You are solely responsible for properly cancelling your subscription. An email, phone, chat, or written request to cancel your subscription is not considered cancellation. You may cancel your subscription at any time by clicking on My Account -> Cancel account link on the dashboard when logged in. The cancellation of your subscription will occur at the end of your current paid up period.
Cancellation of your Service will cause the loss of content, features, or capacity/access of your account. We do not accept any liability for such loss.
GoToLiveChat in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any of our service, for any reason at any time. Such termination/cancellation of the Service will result in the deactivation or deletion of your Account with all the content or your access to your Account. GoToLiveChat reserves the right to refuse service to anyone for any reason at any time.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider's systems to recognize your browser and capture and remember certain information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled and some of our services will not function properly.
If you have any questions about these Terms, please contact us.